Official Documents

Privacy Policy 1xlite – Personal Data Protection for Malaysian Players

At 1xlite, your privacy is not merely a legal obligation — it is our moral responsibility to every member. This document transparently explains how we collect, use, store, and protect your personal information as a valued Malaysian player.

Updated: 1 July 2026 Version 3.1 Bahasa Melayu
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Your Privacy is Protected
256-bit SSL
Never Sold
PDPA Compliant
Right to Data Deletion

1xlite's Privacy Commitment to You

Six core principles that guide how we handle your personal data.

Bank-Grade Data Encryption

All personal and financial information on the 1xlite platform is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB.

256-bit SSL

Your Data Is Never Sold

1xlite has never and will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to manage your account and improve your experience.

Never Sold

Full Control in Your Hands

You have every right to access, amend, download, or request deletion of your personal data from 1xlite's systems. Simply submit a request to our support team and we will respond within 72 hours.

Full Control

Absolute Confidentiality

Your account information, playing habits, winnings history, and all transaction data on 1xlite are strictly confidential. We do not share this information with anyone without your written consent, except where required by law.

100% Confidential

Compliant with Malaysian Law

The 1xlite privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We proactively monitor all legislative developments to ensure ongoing compliance.

PDPA 2010

Data Breach Notification

In the event of any security incident that may affect your data, 1xlite is committed to notifying you within 72 hours. This is our promise — not just a policy on paper.

72-Hour Notification
1. Introduction & Scope of This Policy
The foundation of 1xlite's privacy commitment to Malaysian players

This Privacy Policy sets out 1xlite's practices regarding the collection, use, storage, and protection of your personal information. It applies to all users who access or use the platform 1xlite through our website, mobile app, or other digital channels we operate.

By registering for or using the platform 1xlite, you consent to our collection and processing of your personal information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our platform.

We are committed to ensuring your personal information is handled with respect, security, and full transparency. This goes beyond a legal obligation under Malaysia's Personal Data Protection Act 2010 (PDPA) — it is a core value 1xlite that we have upheld since the very first day this platform was established.

Important Note

This Privacy Policy forms part of 1xlite's Terms & Conditions. Reading both documents together will give you a complete picture of your rights and responsibilities as a member of our platform.

2. Personal Information We Collect
The types of data required to manage your 1xlite account

1xlite only collects information necessary for the stated purposes. We do not gather excessive or irrelevant data beyond what is needed to deliver our services to Malaysian players.

Registration & Identity Data

Full name Email address Phone number Date of birth Residential address MyKad / Passport number

Financial & Transaction Data

Deposit & withdrawal records E-wallet information (Touch 'n Go, GrabPay, etc.) Bank account number (FPX) MYR transaction history

Usage & Technical Data

IP address Browser type Device model Usage time logs Gaming & betting records
Sensitive Data

1xlite does not collect sensitive data such as medical information, religious beliefs, or political views. Your password is stored in encrypted hash form — no one on our team can ever see your original password.

3. How We Use Your Information
Purpose of processing 1xlite members' personal data

Every piece of data we collect at 1xlite has a clear and legitimate purpose. Below is the complete list of purposes for which your data is used:

Purpose of UseLegal BasisData Used
Account management & registration Contractual performance Name, email, password
Deposit & withdrawal processing Contractual performance Financial data, e-wallet information
Identity verification (KYC) Legal obligations MyKad, address, date of birth
Fraud prevention & security Legitimate interest IP address, activity logs, transaction records
Customer Support Contractual performance Name, email, inquiry history
Marketing communications (with consent) Consent Email, phone number
Analytics & platform improvement Legitimate interest Anonymised usage data

We will not use your data for any purpose other than those stated above without obtaining fresh consent from you. If the purpose of processing changes, we will notify you via email or in-platform notification. 1xlite.

4. Data Sharing & Disclosure
Who can access your personal information

1xlite does not sell, rent, or trade your personal information to any third party for commercial purposes. This is our absolute commitment to all Malaysian members.

We may share your data only in the following limited circumstances:

  • Payment service providers — to process transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX. These providers receive only the data necessary for the transaction
  • Technical service providers — companies that help us operate the platform, servers, and security infrastructure, bound by strict confidentiality agreements
  • Relevant authorities — when required by Malaysian law, court order, or a legitimate law enforcement authority
  • Gaming service providers — the minimum information required to give you access to third-party games on the 1xlite platform
Our Commitment

All third parties working with 1xlite are bound by strict data protection agreements. They are prohibited from using your data for any purpose beyond what 1xlite has authorised. We continuously monitor their compliance.

5. Data Retention & Security
Technical and organisational measures we have in place

1xlite continually invests in security infrastructure to ensure your personal data is protected at all times. Below are the key security measures we have implemented:

  • 256-bit SSL/TLS Encryption for all communications between your browser and 1xlite's servers
  • Data encryption at rest — all sensitive data is stored in encrypted format, including IC numbers and financial information
  • Multi-layered access controls — only authorised staff can access specific data, and every access is logged for audit purposes
  • Regular vulnerability assessments — penetration testing and security scans are conducted regularly by independent security experts
  • Two-factor authentication (2FA) — available to all 1xlite member accounts as an additional layer of protection
  • 24/7 threat monitoring — an intrusion detection system active around the clock

Data Retention Period

We retain your personal information for as long as your account is active or as required for the stated purposes. When an account is closed:

  • Transaction and financial data is retained for 7 years in compliance with Malaysian legal requirements
  • Customer support communication data is retained for 3 years
  • Technical data and access logs are retained for 1 year
  • Marketing data is deleted immediately upon withdrawal of your consent
6. Your Rights as a Data Subject
Full control over your personal data at 1xlite

As a member 1xlite and as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time:

You have the right to request a copy of all personal information 1xlite holds about you. Requests will be processed within 14 business days. A full data report will be sent to the email address registered to your 1xlite account. This service is free for one request within any 12-month period.
If any personal information we hold is inaccurate, outdated, or incomplete, you have the right to request an immediate correction. Contact 1xlite support with the correct details and we will update your records within 72 hours.
You may request the deletion of your personal data from 1xlite's systems when it is no longer necessary, or when you withdraw your consent. Please note that certain data may need to be retained for legal reasons, such as financial records for the period required under Malaysian law.
Under certain circumstances, you may request that 1xlite restrict how your data is processed — for example, if you dispute the accuracy of the data or if processing is unlawful but you prefer restriction over deletion. While this restriction is in effect, we will only store your data without processing it further.
You have the right to receive your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another service provider. Such requests will be fulfilled within 14 business days.
You may withdraw your consent to receive marketing communications from 1xlite at any time. Click the "Unsubscribe" link in any of our marketing emails, or contact 1xlite support directly. Unsubscribe requests will be processed within 24 hours.
How to Submit a Rights Request

To exercise any of the above rights, contact the 1xlite data protection team by email at support@1xlite.cash or via 24/7 live chat. Please have your account number and proof of identity ready to expedite the process.

7. Cookie Policy & Tracking Technologies
How 1xlite uses cookies to enhance your experience

Platform 1xlite uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your gaming experience. Below are the types of cookies we use:

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the platform 1xlite.

8. Children's Data & Minor Protection
1xlite's commitment to protecting young users

Platform 1xlite is strictly not directed at children or individuals under the age of 18. We do not knowingly collect, process, or store personal information from individuals under 18 years of age.

Immediate Action

If a parent or guardian discovers that their minor child has registered or provided personal information to 1xlite without consent, please contact us immediately at support@1xlite.cash. We will delete all related data within 24 hours and close the account.

1xlite uses a multi-layered age verification system, including date of birth verification at registration and identity document checks during the KYC process, to ensure all members meet the minimum age requirement.

9. Third-Party Links & Content
Limits of 1xlite's privacy responsibility regarding third-party platforms

Platform 1xlite may contain links or integrations with third-party games and services. The 1xlite Privacy Policy applies only to information collected directly by our platform.

When you access third-party services through the platform 1xlite, you will be subject to that third party's privacy policy. We encourage you to read and understand the privacy policy of each third party before sharing your personal information with them.

1xlite is not responsible for the privacy practices of any website or service not directly operated by us.

10. Privacy Policy Amendments
How we handle changes to this policy

1xlite reserves the right to modify or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements.

Material changes to this policy will be communicated to all members via the email address registered to their account 1xlite at least 14 days before the changes take effect. Minor changes that do not materially affect your rights may be enforced with shorter notice.

The "Last Updated" date at the top of this page indicates when this policy was last reviewed. We encourage you to check this page periodically.

11. Contact Our Data Protection Officer
Channel for privacy-related inquiries and complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 1xlite handle your personal information, please contact us through the following channels:

  • Data Protection Email: support@1xlite.cash
  • Live Chat 24/7: Via the live chat icon on the 1xlite platform (response < 3 minutes)
  • Frequently Asked Questions: Visit the page FAQ for immediate assistance

We are committed to responding to all privacy-related enquiries within 72 hours on business days. For complaints requiring thorough investigation, we will provide an update within 14 days.

1xlite Privacy Commitment Summary

Your data is protected by 256-bit SSL
Never sold to third parties
Right to access, rectification & deletion
Compliant with Malaysia's PDPA 2010

Breach notification within 72 hours
Full cookie control in your hands
Special protection for minors
24/7 privacy support

This Privacy Policy is effective from 1 July 2026. Any enquiries may be directed to support@1xlite.cash.

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Your Data is Safe. Play with Confidence at 1xlite!

Your privacy and security are our top priority. Join over 500,000 Malaysian members who play with peace of mind, knowing their data is fully protected with 1xlite.

256-bit SSL PDPA Compliant Data Not Sold 24/7 Support

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Bahasa Melayu